Legal
Refund Policy
Last updated November 2026
1. If a reading fails
If your reading fails to generate, or arrives broken, you get a full refund. Write to us with your order number and we will refund the card you paid with.
2. If you changed your mind before delivery
Contact us before the reading is generated and we will cancel the order and refund you in full.
3. After delivery
Because each reading is produced for you personally, we cannot refund a reading that has already been delivered. If something went wrong we will instead issue store credit equal to the amount paid, valid for 12 months.
4. Subscriptions
Mira's Monthly Circle can be cancelled at any time and stays active until the end of the paid month. We do not part-refund a month already started, but you keep the readings you have received.
5. Gifts
Gift readings can be refunded before the delivery date. After that the same rules as above apply.
6. How to ask
Send us a note through the contact page with your order number. Refunds are processed through Stripe and typically appear within 5 to 10 business days.