Legal
Privacy Policy
Last updated November 2026
1. What we collect
Your email address, first name if you give it, the question you ask, any birth details you enter (date, optional time and place), your order history, and the readings we generate for you. Payment card details are handled entirely by Stripe and never reach our servers.
2. Why we collect it
To produce your reading, to deliver it to you, to keep a record you can return to, to process refunds and to send the emails you asked for. Birth details are used only to calculate your reading.
3. Consent and choice
We collect and use your personal information with your knowledge and consent, as set out in Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You can withdraw consent at any time by asking us to delete your data.
4. Who sees it
Only the people who run this shop, plus the service providers we need to deliver it: Stripe for payments, our email provider for delivery, and the AI provider that writes the reading text. We never sell your data and we never publish your question.
5. How long we keep it
Readings stay available at your private link so you can return to them. Ask us to delete your readings and birth details and we will remove them within 30 days, except where we must keep a payment record for tax purposes.
6. Cookies
Essential cookies keep checkout working and remember your cookie choice. Analytics cookies only run if you accept them. You can change your choice from the footer at any time.
7. Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Write to us and we will respond within 30 days. If you are not satisfied you may contact the Office of the Privacy Commissioner of Canada.
8. Where your data lives
Our database and application are hosted on Base44's platform. Payment data is held by Stripe in Canada and the United States.